Cates (Cedar Oaks)
801 Cates Street
Charlotte,
NC
28202
Frequently Asked Questions
Do I need an appointment to tour Cedar Oaks or do you accept walk ins?
You can tour Cedar Oaks without an appointment. We recommend calling ahead. Please arrive at least 30 minutes before closing and bring a valid photo ID.
What lease terms do you offer?
Cedar Oaks offers flexible lease terms from 4 to 18 months. Contact the leasing office for current availability.
How can I apply for an apartment at Cedar Oaks?
Apply online at https://cedaroaksnc.com or visit the office during business hours.
Why do your apartment prices have ranges?
Each apartment is individually priced based on features, upgrades, location and availability.
Do you allow pets at Cedar Oaks?
Cedar Oaks allows up to two pets per apartment with a $300 fee for the first pet, $150 for the second and monthly pet rent of $25 per pet.
How do I submit a maintenance request?
Submit requests through the resident portal at cedaroaksnc.residentportal.com/auth or call the leasing office. Emergency maintenance is available 24 hours a day.
What is your parking policy?
Cedar Oaks offers first come, first served surface lot parking for residents and guests.
Do you offer cable and internet services?
Service options depend on local providers. Contact the office for current details.
Can I grill on my patio or balcony?
Personal grills are not allowed on patios or balconies. Residents may use designated grilling areas.
How do I refer a friend to live at Cedar Oaks?
Contact the leasing office and they will guide you through the referral process.
What steps do I need to take to move out?
A written 60 day notice is required. Notices may be submitted through the portal or to the office.
What amenities are available at Cedar Oaks?
Amenities may include recreation spaces, a swimming pool, fitness areas, laundry facilities and pet friendly spaces. Visit https://cedaroaksnc.com for the full list.
How close is Cedar Oaks to shopping, restaurants and entertainment?
Cedar Oaks is located near shopping, dining, grocery stores and major employers in the area.